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JCPenney Quakerbridge Mall Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 9:00 PMOpen 11:00 AM - 9:00 PMOpen 11:00 AM - 6:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 9:00 PM |
| Sat: | 11:00 AM - 9:00 PM |
| Sun: | 11:00 AM - 6:00 PM |
Store Services
Categories We Carry
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About JCPenney
Whatever you’re shopping for, the Quakerbridge Mall JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Trenton, NJ. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Quakerbridge Mall, Trenton, NJ JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Trenton, New Jersey
4.1/5(1022 reviews)
- 3/10/20255/5Lots of great items, great price, employees are very helpful and polite.Response from JC Penney3/11/2025Hello Amrik. We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We want to invite you to shop with us on jcp.com as savings are literally just a click away! Have a great rest of your week and make sure to come back in-store or online if you need anything else. 😊
- 2/24/20251/5It smells bad in the junior section, and the escalator is broken.Response from JC Penney2/24/2025Hi Linda! We are sorry to hear about the issue you are experiencing. To better assist you, please reach out to us at 1-800-322-1189 or chat with us online. Your satisfaction is our priority, and we are here to help make your experience a positive one. Thank you for your understanding.
- 2/5/20251/5Response from JC Penney2/6/2025Hello Chris. We are really disappointed to know about your experience with us. Please let us know what we can do better to make your experience worthy of 5-stars. We sincerely hope for an opportunity to serving you better in the future. Wishing you a wonderful day!
- 1/14/20251/5Dirt and outdated. Needs a renovation.Response from JC Penney1/14/2025Hello John. We apologize for the condition of our store during your recent visit. It is disappointing to hear that you found it dirty and outdated. We understand the importance of a clean and modern environment for our customers. Your feedback is invaluable, and we are committed to addressing these issues promptly. We are currently planning renovations to improve our store and provide a better shopping experience for all our customers. Thank you for bringing this to our attention. We hope to welcome you back soon and provide you with the quality experience you deserve.
- 1/8/20255/5Response from JC Penney1/8/2025We appreciate you taking the time to rate us, Rahmat. We are thrilled to hear that you had a positive experience. We look forward to welcoming you back on your next visit. If you have any further feedback or questions, please feel free to reach out to us.
- 12/4/20245/5All sizes available in here variety of different design and colour.Response from JC Penney12/4/2024Hello Mohammad. That's fantastic! It's great to know that there's such a wide range of sizes, designs, and colors available. It makes shopping so much more enjoyable and ensures everyone can find something they love.
- 11/24/20245/5Response from JC Penney11/25/2024Hello Madhu, thank you for the five-star rating. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 9/9/20241/5I had to get my picture clicked . Despite telling the specifications a wrong size pic was clicked. A number was provided by them to resolve my query . The number for the portrait section is not in service . Horrible terribly horrible . Unprofessional to the core .Response from JC Penney9/10/2024Hello Amitoj, we apologize for the error in your photo and understand the importance of having the correct specifications. To address this matter and find a better solution, please feel free to directly call the manager at 609-799-8100. Thank you for bringing this to our attention.
- 8/27/20242/5Poor costumer serviceResponse from JC Penney8/28/2024Hello Milton. Thank you for your feedback. We sincerely apologize for the poor customer service you experienced. This is not the standard we strive for, and we will address this issue with our team to ensure better service in the future. Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time. Thank you for bringing this to our attention.
- 8/4/20244/5Response from JC Penney8/5/2024Hello Sharon. Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon.
- 7/16/20245/5Response from JC Penney7/17/2024Hello Madhuri, we are sorry to hear of your less than perfect shopping experience with us. We would like to assist you further with this matter. Please send us a private message on one of our social media platforms and explain your experience to us there. We look forward to hearing from you soon.
- 7/5/20245/5Response from JC Penney7/7/2024Hi Michael, thank you for the 5-star rating. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 6/18/20245/5Response from JC Penney6/19/2024Hi Carrol, thank you for the five-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon.
- 5/31/20241/5This place has the worst customer service! 15 minute wait to check out 1 customer. No wonder this store is failing. Horrible!!!!!Response from JC Penney6/2/2024Hi Lauren, thank you for your review. We sincerely apologize for the long wait time you experienced at checkout with only one customer ahead of you. A 15-minute wait is unacceptable, and we understand how frustrating it must have been. We take customer service very seriously, and we're constantly working to improve our checkout efficiency. We appreciate your feedback, as it helps us identify areas for improvement. We hope you'll give us another chance and see the difference in our checkout process. We hope to see you again soon.
- 5/14/20245/5Response from JC Penney5/15/2024Thank you for the 5-star rating. We always enjoy hearing what our customers have to say, Bill! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
- 5/1/20245/5Response from JC Penney5/2/2024Hello Dee. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 4/21/20245/5Response from JC Penney4/22/2024Hello Susana, thank you for the 5-star rating! We are thrilled to hear that you stopped by to shop with us. We hope you found some wonderful quality items at great prices. It was a pleasure having you as our customer, and we look forward to welcoming you back soon. Thank you for being a valued JCPenney customer.
- 3/22/20245/5This JCPenney is phenomenal! They have such a great selection of everything from clothes, to shoes, to accessories, and so much more! The shelves were well-stocked and there is a lot of variety! Sumei is the best employee there! She is always so helpful, kind, and cheerful! We always try to go to Sumei when we are purchasing our items! She is a very sweet person and she has been there for years! She is dedicated to excellence and great customer service! Thank you Sumei and JCPenney for a pleasant shopping experience! We will definitely be back!Response from JC Penney3/23/2024Wonderful news Brielle! We are so glad you had an absolutely five star shopping trip at our Noblesville location. Shoutout to Sumei for making your experience the best ever. We truly enjoy our valued JCP customers and want them to experience everything JCPenney has to offer. When you get a chance don't forget to take a peek at our Home Sale & our Biggest Jewelry Sale Spectacular with chances of 50% off. We hope to see you again and thank you for being a valued JCP customer.
- 3/20/20241/5Staff rude, no help at all; classic example of why malls can be replaced by even faceless websitesResponse from JC Penney3/20/2024Thank you for taking the time to write this review and making us aware of the situation Andrew. We will notify store leadership regarding the lack of customer assistance at our Trenton location for improvement purposes. Despite this, we are so glad you were able to find some great deals and save a ton during your shopping trip. When you get some free time, give us another go and check out all our jcp.com deals; our Spring Sale Event and Biggest Home Sale just to name a few. We promise these deals are jam-packed with tons of hidden gems just waiting to be discovered! Thank you for being a valued JCP customer and we look forward to doing business with you in the future.
- 3/9/20241/5i made a purchase online for a storage bin and a lid, they cancelled me on the bin and the lid is ready for pickup? and online customer service suggest me to call the store for cancellation....Response from JC Penney3/9/2024Thank you for your review, Vivian. We are deeply saddened to hear of your disappointing experience in shopping online! We'd love the opportunity to pass this information over to the General Manager of that location with your request to cancel your order. Please send us a private message on one of our social media platforms and provide us with all the details. We welcome & appreciate all customer feedback, thank you for being a valued JCPenney patron!
- 2/5/20245/5Response from JC Penney2/5/2024Awesome! Thank you for this five-star rating TP we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away. Thank you for being a valued JCPenney customer and come back in soon! We wish you all of the best in the new year!
- 2/4/20241/5Would give it 0 stars if I could! Terrible customer service. They will send you coupons and deals to get you to come but the coupons will never work on any items no matter what you buy. And the customer service reps are absolutely unhelpful!!! They also don't honor their own policies. Would never go there again!Response from JC Penney2/4/2024Hello A C. We are so sorry to receive this 1-star review. Please reach out to us via private message on social media so that we may discuss this experience.
- 1/25/20244/5Lots of goods. However I couldn't find what I was looking for.Response from JC Penney1/25/2024Hello Dervis. We are so happy you had a four-star shopping trip with a great selection and friendly employees to help you along the way. Perhaps check us out on JCPenney.com. We have a wide variety of items to choose from online and we offer easy returns. Thank you for being a valued JCP customer and stop back in soon! Have a great day!
- 1/21/20245/5Response from JC Penney1/22/2024We appreciate your amazing feedback!
- 1/17/20245/5Response from JC Penney1/17/2024Hi Srinivas, thank you for your feedback. We appreciate you taking the time to rate us, and we're thrilled to hear that you had a great shopping experience!
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- OPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 6:00 PM2300 E Lincoln HwyLanghorne
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