Tuttle Crossing Mall
- Mon - Thu: 11am - 7pm
- Fri - Sat: 11am - 8pm
- Sun: 11am - 6pm
Store Services
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JCPenney Shops At Ardmore Apparel & Accessories
Store hours
Open 11:00 AM - 7:00 PMOpen 11:00 AM - 7:00 PMOpen 11:00 AM - 7:00 PMOpen 11:00 AM - 7:00 PMOpen 11:00 AM - 7:00 PMOpen 11:00 AM - 7:00 PMOpen 12:00 PM - 6:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 7:00 PM |
| Tue: | 11:00 AM - 7:00 PM |
| Wed: | 11:00 AM - 7:00 PM |
| Thur: | 11:00 AM - 7:00 PM |
| Fri: | 11:00 AM - 7:00 PM |
| Sat: | 11:00 AM - 7:00 PM |
| Sun: | 12:00 PM - 6:00 PM |
Store Services
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About JCPenney
Whatever you’re shopping for, the Shops At Ardmore JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Ardmore, OK. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Shops At Ardmore, Ardmore, OK JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Ardmore, Oklahoma
4/5(332 reviews)
- 1/11/20251/5Folks be great for store to post matching hours of operations. Web says one door says other and call numbers give another. There were at least 6/7 people standing outside. Thank youResponse from JC Penney1/11/2025Hello Hector. We sincerely apologize for the confusion and inconvenience caused by the discrepancies in our posted hours of operation. We understand how frustrating it must have been to find different information on our website, store door, and through our call numbers. We are currently working to ensure that all our platforms reflect the same, accurate hours of operation. Your feedback is invaluable, and we appreciate you bringing this to our attention. We are committed to improving our communication and providing a better experience for all our customers. Thank you for your understanding and patience.
- 12/31/20245/5I always love going here. For whatever reason, I'm usually convinced that I will find absolutely NOTHING in gb v truthways think that I'll be able to find anything I qantResponse from JC Penney1/2/2025Hello Lindsi. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon! 😊
- 12/31/20244/5Response from JC Penney1/2/2025Hello Sandra. Thank you so much for the 4-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 12/23/20244/5Great products . Decent price. Good serviceResponse from JC Penney12/23/2024Hello Will. Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us, and we hope that you will shop with us again soon. 😊
- 12/19/20244/5Response from JC Penney12/19/2024Hi DD! We apologize for the inconvenience you are experiencing. We want to make this right for you and request that you please reach out to us at 1-800-322-1189 or chat with us so we can assist you in resolving this issue. Thank you.
- 12/18/20245/5Pleased with how the store looks and the availability of clothing. Store is fully stocked. Especially, looks nice for Christmas. Did the survey, must have missed any comment section. Would like to say that Sue is always extremely helpful and very pleasant to deal with. Very accommodating to the customers.Response from JC Penney12/19/2024Hi Kristin! Thank you for taking the time to rate us! We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for your next visit.
- 12/11/20243/5Response from JC Penney12/11/2024Hi Tracy! Thank you for taking the time to rate us! We appreciate your feedback and are committed to improving your experience. Please let us know how we can better serve you by providing your suggestions.
- 9/18/20242/5Response from JC Penney9/18/2024Hello Liz, we are sorry to hear of your less than perfect shopping experience with us. We would like to assist you further with this matter. Please send us a private message on one of our social media platforms and explain your experience to us there. We look forward to hearing from you soon.
- 9/12/20244/5Response from JC Penney9/12/2024Hello Brian. Thank you for the 4-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 3/31/20245/5Cool place to go friendly fast service.Response from JC Penney3/31/2024Hey Richard, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
- 3/27/20245/5Veronica actually made the whole experience for me. I just went in for some business looking heels and when I went to pay the customer service, conversation, and atmosphere she created was wayyy above average. That is a star employee right there! She needs a raise. Going in I didn't expect much but great employees make the store so much better.Response from JC Penney3/27/2024Great review Courtney! We are so happy you had a 5-star shopping trip with a great selection and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away. Thank you for being a valued JCPenney customer and stop back in soon! We wish you the best this Spring!
- 3/20/20241/5The staff is extremely rude. Went to return PJ with the receipt, and the ladies tried telling me they didn’t sale the brand, but I bought them 2 days before at that store. Then she was rude because my kid took the tag off… and made a huge issue about it. Which I only had 2 items on the receipt that could be it, and she rudely snapped when I tried to show her. I will NEVER shop that location again. Customers behind me said they were rude as well. Maybe fire the staff and hire actual customer service people and not rude old women.Response from JC Penney3/21/2024Hi Ashley, we're truly sorry for the inconvenience you experienced. Thank you for bringing this to our attention, and we will look into this. Also, you can call us at 1-800-322-1189, and one of our associates will be more than happy to assist you in resolving this issue.
- 2/15/20245/5Response from JC Penney2/15/2024Thanks for the five-stars Jimmie! We'll continue to work hard, exceed your expectation's, and truly look forward to seeing you in our Ardmore store again soon!
- 2/2/20245/5AwesomeResponse from JC Penney2/2/2024Hi Marlon, Thank you for your feedback! We're thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and we're always here to help if you have any questions or need further assistance.
- 1/13/20244/5Response from JC Penney1/13/2024Hello Jamie. Thank you so much for your feedback. We really appreciate it. We would love to know how we can make your four-star rating even better and turn it into a five-star rating. Please let us know how we can improve your experience with us. We value your input and want to make sure you have the best possible experience. Thank you again for your feedback!
- 1/7/20245/5Response from JC Penney1/7/2024Thanks for the 5-stars Jessica! We'll continue to exceed your expectations, and truly look forward to seeing you in our store again soon.
- 1/4/20241/5Terrible store management. My 80 year old mother had to make two 60 mile round trips to get a refund on defective shoes while being treated like a criminal. And she had to call the corporate office who were not much help, and told to just go to a different store and try there. My poor mom had to print off the company policy from their website and take it to the store manager and show her the policy. The manager was rude the whole time and the other employees were apologizing for the manager’s behavior. Once the manager realized her mistake she still had the audacity to tell my poor mom, “Well, we’ll do it this time, but not ever again!! DO NOT BUY ANYTHING FROM THIS STORE. THE MANAGER DISRESPECTS THEIR ELDERS AND ARE JUST GENERALLY RUDE. And if the company puts a reply below, DONT BELIEVE THEY CARE…THEY DO NOT. JUST ALL FOR SHOW.Response from JC Penney1/4/2024Hi Shaun, We are sorry to hear about your experience. We truly value your feedback and want to make things right. We will notify our team about this issue, and we will work to resolve it as soon as possible. If you would like to speak with us directly, please give us a call at 1-800-322-1189, and one of our associates will be happy to assist you. Thank you for bringing this to our attention.
- 12/27/20231/5Horrible customer service!! Last time I will ever go there the customer service rep was very rude told the lady in from of me that it wasn't her job to find her receipts and to move over so she could get the rest of the customers. Worst experience I've ever had at a retail storeResponse from JC Penney12/28/2023Hi Natasha! We're really sorry for any inconvenience this may have caused you. If you'd like to speak with us, please give us a call at 1-800-322-1189 and one of our associates will be more than happy to assist you.
- 11/25/20234/5Response from JC Penney11/25/2023Thank you so much for sharing Ashley. We are very much grateful for the four-star rating and hope you were able to purchase everything you needed during your visit today. When you get some free time, don't forget to browse our fantastic Christmas deals on jcp.com before its too late! Thank you for being a valued JCP customer and we look forward to doing business with you again real soon!
- 11/4/20233/5I've been in OK 2yrs now and still can't get use to nickel and dimes stores being so expensive in OK...it's crazy! The store is much smaller than those in CA before they went out of business. Still, the store is very clean. I've always loved Penny's and I will shop with them. Plenty of parking. Public bathroom.Response from JC Penney11/7/2023Hi Sha, Thank you for your feedback. We appreciate your input on the store. Perhaps you can check us out on JCPenney.com. We offer coupons for in-store and online shopping. You can find them at JCPenney.com.
- 10/17/20235/5Favorite place for shoppingResponse from JC Penney10/17/2023Hello José, We appreciate this review so much and cheers to your five-star shopping visit. We truly enjoy our valued JCP customers and want them to experience everything JCPenney has to offer. When you get a chance don't forget to take a peek at our website for our current sales, coupons and promotions. We hope to see you again and have a great rest of your week.
- 9/24/20235/5Amazing haircuts under new management so it's open more often very friendly stylists and such amazingResponse from JC Penney9/26/2023Wow! Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous week and we hope to see you soon!
- 9/5/20231/5When I entered the store, I was told 5 minutes before the store closes. As soon as it struck 7pm, one of the ladies was on the speaker saying the store is closed and to bring any items to register. At that point, I just put my item up and decided not purchase it after I heard the ladies giggling about what they just did. I made sure to let them know I had been in the retail business before and that they were very rude. I have been a long time customer but I will not be doing any of my shopping at this JCP. So these ladies cost the business a sale and future sales for this store.Response from JC Penney9/5/2023Hello Vicki, We are sorry to hear of your less than perfect shopping experience with us. We hope that you will give us another chance. Thank you for being a valued JCPenney customer.
- 7/25/20235/5Response from JC Penney7/26/2023We appreciate the five-star review, Cody and we hope you had a spectacular shopping trip. When you get some free time, give us another go and check out all our deals on JCPenney.com. We promise our sales are jam-packed with tons of deals just waiting to be discovered! Thank you for being a valued JCP customer and we look forward to seeing you again soon!
- 6/23/20232/5I got what I needed. But four girls were behind the register nobody acknowledged us and I think I finally got a thank you as I was leaving. Somebody needs to teach people how to say hello. It is not that hardResponse from JC Penney6/24/2023Laura, we are so sorry to hear your recent visit to our Ardmore store did not meet your, or our expectations. We will be sending the store management team a communication, including your comments, for review, & improvement purposes. We do hope you give us a new opportunity to exceed your expectation's on a future visit. Thank you for being a treasured JCPenney patron.
Stores near Shops At Ardmore
- OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 12:00 PM - 7:00 PM610 Graham DrSherman
, TX 75092USSTORE:(903) 870-0489(903) 870-0489
