Tuttle Crossing Mall
- Mon - Thu: 11am - 7pm
- Fri - Sat: 11am - 8pm
- Sun: 11am - 6pm
Store Services
Explore Departments:
JCPenney Plaza Del Norte Apparel & Accessories
Store hours
Open 10:00 AM - 9:00 PMOpen 10:00 AM - 9:00 PMOpen 10:00 AM - 9:00 PMOpen 10:00 AM - 9:00 PMOpen 10:00 AM - 9:00 PMOpen 10:00 AM - 9:00 PMOpen 11:00 AM - 7:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 10:00 AM - 9:00 PM |
| Tue: | 10:00 AM - 9:00 PM |
| Wed: | 10:00 AM - 9:00 PM |
| Thur: | 10:00 AM - 9:00 PM |
| Fri: | 10:00 AM - 9:00 PM |
| Sat: | 10:00 AM - 9:00 PM |
| Sun: | 11:00 AM - 7:00 PM |
Store Services
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About JCPenney
Whatever you’re shopping for, the Plaza Del Norte JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Hatillo, PR. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Plaza Del Norte, Hatillo, PR JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Hatillo, Puerto Rico
4.5/5(2019 reviews)
- 3/21/20255/5Response from JC Penney3/22/2025Hello Chary, we're thrilled to hear that you enjoyed your visit to our store. Your positive feedback means a lot to us.
- 2/19/20255/5Response from JC Penney2/20/2025Hello there, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
- 2/9/20255/5Response from JC Penney2/10/2025Hello Jose, thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 2/9/20255/5Response from JC Penney2/9/2025Hello Katherine, thank you for the 5-star rating. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 1/31/20254/5Buen lugar, servicio y los precios. La ropa y los artículos por lo general están bien organizados y se preocupan porque así se mantenga.Response from JC Penney2/1/2025Hello Jorge. Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, service, and prices. It's great to know that you found our clothes and items well-organized. We take pride in maintaining a tidy and welcoming environment for our customers. We look forward to serving you again soon!
- 1/28/20255/5Response from JC Penney1/28/2025Dear Maria, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
- 1/25/20251/5Response from JC Penney1/26/2025Hello Xaimarie, we are sorry to hear of your less than perfect shopping experience with us. We would like to assist you further with this matter. Please send us a private message on one of our social media platforms and explain your experience to us there. We look forward to hearing from you soon.
- 1/25/20251/5Sold me a broken perfume bottle, and the employee insisted that we had dropped it when we did not. Their attitude was rude throughout the encounter. They could’ve answered in a polite and professional manner.Response from JC Penney1/26/2025Hello Jey, we sincerely apologize for the issue with the broken perfume bottle and the unsatisfactory interaction with our team member. We understand your frustration with being told you were responsible for the damage when you believe otherwise. We also regret that the situation was handled in a rude and unprofessional manner. This is not acceptable, and we are addressing this with our staff. Please give us a call at 1-800-322-1189, and one of our associates will be more than happy to assist you in resolving this issue.
- 1/24/20255/5Response from JC Penney1/25/2025Hello Nancy, thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 1/24/20255/5Response from JC Penney1/25/2025Hello Hector, we are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 1/14/20255/5Response from JC Penney1/15/2025Hi Anthony! Thank you for taking the time to rate us! We are thrilled to hear that you had a positive experience. We appreciate your feedback and look forward to welcoming you back on your next visit.
- 1/12/20255/5Response from JC Penney1/12/2025Dear Norberto, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
- 1/9/20255/5Response from JC Penney1/9/2025Thank you for taking the time to rate us, Angel. We appreciate your feedback and are committed to improving your experience. We cannot wait for your next visit. If you have any further comments or suggestions, please feel free to share them with us.
- 1/7/20254/5Que trabajen con los precios.Response from JC Penney1/7/2025Hi Yadira, Thank you for taking the time to rate us! We are thrilled to hear that you had a positive experience. Our team is dedicated to making your stay even better. If you have any further feedback or suggestions, feel free to share them with us. We appreciate your support and look forward to serving you again soon.
- 1/4/20255/5Response from JC Penney1/5/2025Hello Laura, thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 12/28/20245/5Great serviceResponse from JC Penney12/29/2024Hello Jorge, Thank you for the 5-star review. We are happy to hear of your easy breezy shopping experience with us. We hope you found exactly what you were shopping for. If not, perhaps check us out on JCPenney.com. We have a wide variety of items to choose from online and we offer easy returns. We hope to see you soon. Thank you for being a valued JCPenney customer. Have a great day!
- 12/26/20245/5Ropa variada y de calidad.Response from JC Penney12/27/2024Hello Carmen. Thank you for this five-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Enjoy a wonderful weekend, and we look forward to your next visit!
- 12/23/20245/5Response from JC Penney12/24/2024Hello Erika. Thank you for the 5-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 12/23/20245/5Response from JC Penney12/24/2024Dear Daisy, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
- 12/18/20245/5Response from JC Penney12/19/2024Hi Luis! Thank you for taking the time to rate us! We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for your next visit.
- 12/8/20245/5Response from JC Penney12/8/2024Hello Brenda! Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon.
- 12/7/20245/5Response from JC Penney12/7/2024Thank you so much, Carlos, for taking the time to rate us! We are thrilled to hear that you had a positive experience with us. Your feedback is truly appreciated, and we can't wait to welcome you back for your next visit.
- 12/1/20245/5Response from JC Penney12/2/2024Hello Daniel. Thank you for the 5-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 11/19/20244/5ComprarResponse from JC Penney11/19/2024We would not be able to grow and develop without feedback like yours, Luis. We are thrilled you had a great experience with us and hope to see you again soon.
- 11/14/20245/5Response from JC Penney11/14/2024Thank you for taking the time to rate us, Davis. We are delighted to hear that you had a positive experience. We appreciate your feedback and look forward to welcoming you back on your next visit.
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