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JCPenney Tempe Marketplace Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 9:00 PMOpen 11:00 AM - 9:00 PMOpen 11:00 AM - 7:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 9:00 PM |
| Sat: | 11:00 AM - 9:00 PM |
| Sun: | 11:00 AM - 7:00 PM |
Store Services
Categories We Carry
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About JCPenney
Whatever you’re shopping for, the Tempe Marketplace JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Tempe, AZ. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Tempe Marketplace, Tempe, AZ JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Tempe, Arizona
4.2/5(1533 reviews)
- 3/29/20251/5Change your hours on Apple and Google maps. It states that you open at 10 AM Monday through Saturday. I got to the store and was told 11 AM. I drove 14 miles. Get your act together.Response from JC Penney3/31/2025Hello John! We're truly sorry to hear about your experience with us. Your feedback is valuable, and we'll use it to make improvements. In the meantime, you can use the link https://www.jcpenney.com/locations/index.html to check our store operating hours. We hope for the chance to serve you better in the future. Have a wonderful day!
- 3/24/20255/5Response from JC Penney3/25/2025Hello Pringle, thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 3/16/20255/5Response from JC Penney3/16/2025Hello Michelle, Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 3/15/20255/5I'm old. I go here to buy shirts and jeans. Good prices on Levi's and my old man button down collar shirts.Response from JC Penney3/16/2025Hello Chris, thank you for your loyal patronage! We're glad you find our selection of Levi's and button-down collar shirts at great prices. We appreciate you choosing JCPenney for your clothing needs and look forward to continuing to provide you with the styles and value you appreciate.
- 3/6/20255/5Jcpenney es una tienda de Ropa y ay de todo de mui buena calidad Y barata yo tengo unos años comprando en eyaResponse from JC Penney3/6/2025Hello Ramiro. Thank you for this five-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Enjoy a wonderful weekend, and we look forward to your next visit! 😊
- 3/2/20254/5Response from JC Penney3/3/2025We always enjoy hearing what our customers have to say, Robert! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
- 2/20/20252/5Most all of their clothes are made of spandex, polyester, nylon, and acrylics. I'm allergic to those fabrics and I break out in hives, especially if I sweat. I will be back to buy when you bring back 100% cotton dress shirts, slacks and even socks. You need to do better!!! Make America Healthy Again!Response from JC Penney2/20/2025Hello Alex. We apologize for the inconvenience and discomfort you have experienced with our clothing materials. We understand how important it is to have options that cater to all our customers' needs, especially those with fabric allergies. Your feedback is valuable, and we will certainly take it into consideration as we review our product offerings. We appreciate your patience and hope to provide more 100% cotton items in the future to better serve you and others with similar preferences. Thank you for bringing this to our attention, and we hope to see you again soon.
- 2/14/20255/5Always great clothes,luggage,and top of the line brandsResponse from JC Penney2/15/2025Hello Jose, we're so glad you consistently find what you're looking for at our store! Thank you for the great review. We appreciate your business and hope to see you back soon.
- 1/28/20255/5Response from JC Penney1/29/2025Hello Maryjo, we are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 1/19/20255/5Response from JC Penney1/19/2025Dear Jorge, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
- 1/15/20255/5Response from JC Penney1/15/2025We always enjoy hearing what our customers have to say, Tova! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
- 1/11/20255/5Response from JC Penney1/12/2025Hello Wilma, thank you for the 5-star rating. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 1/2/20254/5Response from JC Penney1/2/2025Hello Angelina. Thank you so much for the 4-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 12/29/20242/5The store is nice and clean but what they are trying to sell there is complete disaster. Women's clothes are ugly and cheap quality. Colors, fabrics and styles are horrible. Didn't find ONE pretty, good quality item. Overpriced too. Looked for pretty feminine white blouse (or any color blouse), nothing even close to "pretty" or "stylish". Even my grandma wouldn't wear this clothes!Response from JC Penney12/30/2024Hello there, thank you for your feedback. We appreciate you taking the time to share your thoughts on our women's clothing selection. We are always working to improve our offerings and appreciate your input.
- 12/27/20244/5Response from JC Penney12/29/2024Hello Steve! Thank you so much for your feedback. We really appreciate it. We would love to know how we can make your four-star rating even better and turn it into a five-star rating. Please let us know how we can improve your experience with us. We value your input and want to make sure you have the best possible experience. Thank you again for your feedback!
- 12/25/20242/5The cashier was great. The manager was rude. Wouldn't give us his name. Prices in the men's department were wrong. The manager Wouldn't honor the price that was posted THIS Happened at 5:30 pm on December 20th. The manager moved the jacket that was placed on the rack with the $39.99 signed. He didn't know I took pictures.Response from JC Penney12/26/2024Hello Michaela. We are really disappointed to know about your experience with us. Please give us a call on 1-800-322-1189 or reach out to us on chat, so we can gather more information. Our concerned team will get back to you and assist you further. We sincerely hope for the opportunity to rectify the situation. Looking forward to serving you better in the future. Wishing you a wonderful day!
- 12/25/20245/5The staff was super helpful. I was looking to put together an outfit for Christmas dinner and made it happen in 10-15 minutes.Response from JC Penney12/26/2024Hello Alex! Thank you so much for the 5-star review. We are thrilled to hear that our associates assisted you well. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We truly appreciate your support and loyalty to our company. Have a marvelous weekend, and we hope to see you soon! 😊
- 12/20/20243/5Response from JC Penney12/21/2024Thank you so much Raphael for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!
- 12/18/20245/5Love this store. Every time I go in I get a coupon for 30% off or 40% off. I buy all my work clothes there. I even use the hair salon from time to time.Response from JC Penney12/19/2024Hi Cassandra ! Thank you for taking the time to rate us! We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for your next visit.
- 12/17/20245/5Response from JC Penney12/19/2024Hello Nelson. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 12/6/20242/5$81.00 for 1 picture for a LinkedIn profile that took them 10 minutes. I could see $40 or maybe $50. But $81.00 is WAY TOO MUCH.Response from JC Penney12/7/2024Hello Nic, we appreciate you taking the time to share your feedback. We understand that pricing can be a sensitive topic, and we strive to offer fair and competitive rates for our services. We'd like to learn more about your specific experience. Please reach out to our customer service team at 1-800-322-1189 so we can address your concerns and discuss your experience in more detail. We value your business and hope to find a solution that satisfies you.
- 12/4/20241/5I have been trying to reach this store for hours. I returned an item and it was never credited. I had to use the prompt for the beauty salon who thankfully picked up and transferred me to a customer service person. That person took my info and said a manager would call me back. After 5 hours of waiting I began calling back. Finally someone in the photo studio answered and didn’t know how to transfer me nor did she know who the store manager was. I guess I’m going to have to make a trip to the store.Response from JC Penney12/5/2024Hi Marla! We are sorry to hear about your experience and we would like to make things right. Please contact us at 1-800-322-1189 or chat with us so we can assist you in resolving this issue.
- 11/27/20244/5Good selection. Need more pants with a waist of 31-32 x 34. Great prices on inventory that's thereResponse from JC Penney11/29/2024Thank you for taking the time to rate us, Jacob. We appreciate your feedback and are committed to making your experience a five-star one. Your satisfaction is our top priority. If you have any further comments or suggestions, please feel free to share them with us.
- 11/19/20245/5Response from JC Penney11/19/2024Dear Terrance, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
- 11/16/20245/5Ronald helped my husband and I pick out a suit! He was patient and so kind! Snaps for Ronald!Response from JC Penney11/16/2024Hello Jess. Thank you for sharing your experience! We're so pleased to hear that Ronald was patient and kind while helping you and your husband pick out a suit. We'll definitely pass along your snaps to him! We look forward to assisting you again in the future.
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