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JCPenney Chico Mall Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 7:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 8:00 PM |
| Sat: | 11:00 AM - 8:00 PM |
| Sun: | 11:00 AM - 7:00 PM |
Store Services
Categories We Carry
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About JCPenney
Whatever you’re shopping for, the Chico Mall JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Chico, CA. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Chico Mall, Chico, CA JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Chico, California
4.1/5(912 reviews)
- 3/6/20255/5Great retail experience, clean, well organized, helpful staff. Plenty of free parking.Response from JC Penney3/7/2025Hello Robert. We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We want to invite you to shop with us on jcp.com as savings are literally just a click away! Have a great rest of your week and make sure to come back in-store or online if you need anything else. 😊
- 2/23/20255/5Staff is always friendly and helpful. Nice Jewelry and perfumes.Response from JC Penney2/23/2025Hello Aaron, thank you for your kind words! We're delighted to hear that you find our staff friendly and helpful, and that you enjoy our selection of jewelry and perfumes. Your satisfaction is our top priority, and we look forward to serving you again soon!
- 1/24/20254/5Response from JC Penney1/24/2025Thank you so much, Kimmy, for taking the time to rate us! We are thrilled to hear that you had a positive experience with us. Your feedback is truly appreciated, and we can't wait to welcome you back for your next visit.
- 1/16/20254/5love sales.Response from JC Penney1/16/2025Hi Lori, We are thrilled to hear that you had a wonderful experience with us, Walter! Your 5-star review means the world to us. Your satisfaction is our top priority, and we are delighted to hear that we have met your expectations. If there is anything else we can do to make your experience even better, please do not hesitate to let us know. Your feedback is invaluable to us. Thank you for your support and loyalty to JCPenney.
- 1/9/20251/5I was just in Penney’s in chico California They were having a sale on shoes according to the discount signs above the shoes said 20% off including Clarks shoes An associate at the register said sorry Clarks are not on sale I went back to shoes to confirm what I saw the associate was there taking the sale sign down I should have been given the discount of 20% but was not and the associate was rudeResponse from JC Penney1/10/2025Hi Vanessa, We are sorry to hear about your experience and we want to ensure we make this right for you. Please reach out to us at 1-800-322-1189 or chat with us so we can work on resolving this issue. Thank you.
- 1/4/20255/5Yetts @ the Jewelry counter understands Great customer service! Thank you.Response from JC Penney1/4/2025Hello Bernie. Thank you so much for your kind words! We're delighted to hear that Yetts at the jewelry counter provided you with great customer service. Your satisfaction is our top priority, and it's wonderful to know that Yetts met your expectations. We appreciate your feedback and look forward to continuing to provide you with excellent service.
- 1/3/20252/5The northfaceResponse from JC Penney1/3/2025Hi Ryan, We are sorry that to you have got this experience and we want to make this right and we request you to please call us at 1-800-322-1189 or chat with us so we can get this issue resolved.
- 12/1/20245/5Response from JC Penney12/2/2024Dear Carrie, it is because of customers like you that we continue to improve as a business! Please come see us again soon.
- 11/11/20244/5Response from JC Penney11/12/2024Thank you for the 4-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 11/3/20245/5Response from JC Penney11/4/2024Hello Thomas. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 11/2/20245/5Response from JC Penney11/3/2024Hello Scott, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to seeing you again soon.
- 10/1/20245/5JcPenney at Chico Mall is my favorite place to shop! They have everything you need, and the store is always neat and clean. The staff members are friendly and accommodating. I love JcPenney!!Response from JC Penney10/2/2024Hello Chico. We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We want to invite you to shop with us on jcp.com as savings are literally just a click away! Have a great rest of your week and make sure to come back in-store or online if you need anything else. 😊
- 8/27/20244/5They have my pants size and I fw thatResponse from JC Penney8/28/2024Hello Emilio. We're delighted you found the pants in your desired size. Nothing pleases us more than hearing from a content JCPenney customer. Your support and loyalty mean the world to us. Enjoy a wonderful weekend, and we look forward to your next visit! 😊
- 8/24/20245/5Great place to shop! They have lots of variety and great prices. very neatly stocked store also.Response from JC Penney8/26/2024Hello April. Hearing about a store with a clean environment, wide variety of items at great price and friendly staff, is always delightful! We're thrilled to know you had a five-star shopping experience at our location. Looking forward to your next visit and wishing you a wonderful week ahead! 😊
- 8/22/20243/5Store is kind of dyingResponse from JC Penney8/22/2024We apologize for the experience you had and we are committed to making it right. Please reach out to us at 1-800-322-1189 or chat with us so we can resolve this issue promptly. Thank you.
- 8/22/20244/5Response from JC Penney8/22/2024Thank you, Ann, for taking the time to rate us. We are thrilled to hear that you had a positive experience. Your feedback is valuable to us, and we would appreciate it if you could provide us with more details on how we can further enhance your experience. Please feel free to share your suggestions with us.
- 6/17/20243/5Its was alrightResponse from JC Penney6/18/2024Hello Mike, Thank you for the 3-star review. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope you are Rewards member because you can earn $10 Rewards just by shopping with us. To learn more, please click on this link: https://www.jcpenney.com/rewards. We hope to see you again soon. Thank you for being a valued JCPenney customer.
- 6/13/20245/5Great place to find men's clothingResponse from JC Penney6/14/2024Hello Giavona. We're delighted to receive your 5-star review. It's our greatest pleasure to hear from a satisfied JCPenney customer. We hope you discovered some excellent finds in our men's clothing section. Your support and loyalty mean the world to us. Enjoy a fantastic weekend, and we eagerly anticipate your next visit! 😊
- 6/12/20245/5Response from JC Penney6/13/2024Hi Renee, thank you for taking the time to rate us! We are thrilled that you had a great experience and look forward to your next visit.
- 5/4/20244/5Response from JC Penney5/4/2024Hello Ben. Thank you so much for your feedback. We really appreciate it. We would love to know how we can make your four-star rating even better and turn it into a five-star rating. Please let us know how we can improve your experience with us. We value your input and want to make sure you have the best possible experience. Thank you again for your feedback!
- 4/23/20243/5Its an ok mall to buy outfits and apparell, but for some reason exceptionally boring, its like walking through a library or something and you will often find stores closing ahead of scheduledResponse from JC Penney4/24/2024Hello June, we are terribly disappointed to hear of your less than perfect shopping experience with us. Perhaps check is out on JCPenney.com? If you can't find what you are looking for on JCPenney.com, please do not hesitate to reach out to us on one of our social media platforms via message and tell us what you are shopping for. We are always more than happy to help. Thank you for being a valued JCPenney customer! Have a wonderful weekend!
- 4/13/20245/5Best selection of Big & Tall clothes in ChicoResponse from JC Penney4/15/2024Hi Robert, thank you for your feedback! We appreciate you taking the time to rate us, and we're happy to hear that you had a good experience.
- 3/27/20245/5To the JCPenney's Team, Wow I'm impressed. An old fashion department store with a great new look and real salespeople who want to help you. I just moved here from southern California in December, trying to get away from SoCal Costa Mesa. where shopping had become a nightmare and working in the shopping mall was impossible. I asked questions and got pleasant well-informed answers. I purchased and i took my time and shopped a little more and made another purchase. and actually enjoyed myself, your merchandise was merchandised beautifully and great quality for Chico. I will be back, and next time I may check out the mall. Thank you! Denise BerkleyResponse from JC Penney3/27/2024Thank you, Denise. We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We want to invite you to shop with us on jcp.com as savings are literally just a click away! Thank you for being a valued JCP customer and stop back in soon! 😊
- 2/28/20244/5Response from JC Penney2/28/2024Hi Amanda, thank you for giving us an excellent rating. We'll continue to do our best and truly look forward to seeing you again soon!
- 2/20/20245/5Response from JC Penney2/20/2024Hi Giuseppe, thank you for your feedback! We appreciate you taking the time to rate us, and we are happy that you had a good shopping experience.
Stores near Chico Mall
- OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 6:00 PM1199 Colusa AveYuba City
, CA 95991USSTORE:(530) 671-5701(530) 671-5701
