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JCPenney The Marketplace Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 10:00 AM - 8:00 PMOpen 11:00 AM - 7:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 8:00 PM |
| Sat: | 10:00 AM - 8:00 PM |
| Sun: | 11:00 AM - 7:00 PM |
Store Services
Categories We Carry
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About JCPenney
Whatever you’re shopping for, the The Marketplace JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Council Bluffs, IA. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your The Marketplace, Council Bluffs, IA JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Council Bluffs, Iowa
4.1/5(957 reviews)
- 1/16/20253/5Response from JC Penney1/16/2025Hi Maria! We are truly sorry for the inconvenience you have experienced. Please reach out to us at 1-800-322-1189 or chat with us so we can promptly address and resolve this issue. Your satisfaction is our top priority. Thank you.
- 1/13/20254/5Response from JC Penney1/14/2025Dear Renae, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
- 1/10/20254/5Response from JC Penney1/11/2025Hello Mark, Thank you for taking the time to leave a review! We appreciate your 4-star rating. If you'd be willing to share some details about what could have made your experience a 5-star one, we'd love to hear them. We're always looking for ways to improve and your feedback can help us achieve that. Thank you again.
- 1/9/20255/5Response from JC Penney1/9/2025Hello Mark. Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us, and we hope that you will shop with us again soon.
- 1/8/20254/5Response from JC Penney1/9/2025Thank you for taking the time to rate us, Theresa. We appreciate your feedback and are committed to improving your experience. Please let us know how we can make it better. Your input is valuable to us.
- 1/1/20255/5Calm not to bug not to small to get what you needs met. Great staffResponse from JC Penney1/3/2025Hello Thomas. Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon! 😊
- 12/25/20245/5Response from JC Penney12/26/2024Hello Felipe. Thank you for this five-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Enjoy a wonderful weekend, and we look forward to your next visit!
- 12/21/20245/5Response from JC Penney12/22/2024Hello Michael. Splendid! Thank you for this five-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Thank you for being a valued JCP customer and stop back in soon!
- 12/19/20244/5Good clothing choices! It would be great if there was more accurate pricing on sale items.Response from JC Penney12/20/2024Hello Kaneia. Thank you for this four-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Enjoy a wonderful weekend, and we look forward to your next visit! 😊
- 11/27/20245/5Response from JC Penney11/29/2024Hello Michael, thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 11/27/20245/5Best customer and prices.Response from JC Penney11/29/2024Hello Laura, thank you for your kind words! We're committed to providing excellent customer service and competitive prices. We hope to see you again soon.
- 11/27/20245/5Response from JC Penney11/27/2024Hello Nazar. we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
- 10/19/20245/5Love the salon.Response from JC Penney10/20/2024Hello Candy. Wow! Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 10/3/20244/5Too bad JC Penny’s is having financial problems, it’s a great department store. The store in Ames, IA is the best Penny’s around.Response from JC Penney10/3/2024Thank you for the 4-star review. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon! 😊
- 9/28/20245/5Response from JC Penney9/28/2024We appreciate the five-star review, Luis and we hope you had a spectacular shopping trip. When you get some free time, give us another go and check out all our deals on JCPenney.com. We promise our sales are jam-packed with tons of deals just waiting to be discovered! Thank you for being a valued JCP customer and we look forward to seeing you again soon!
- 9/26/20245/5Response from JC Penney9/27/2024Hello Mary. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 9/3/20241/5I walked in and the three employees who were engaged in conversation completely ignored me. I walked through the store and I saw one more employee who didn't greet me either. This sends a signal that my business is unwanted. I heard it loud and clear. I'm never returning.😒Response from JC Penney9/4/2024We are extremely disappointed to know about your experience with us. Please give us a call on 1-800-322-1189 or reach out to us on chat, so we can gather more information. Our concerned team will get back to you and assist you further. We sincerely hope for the opportunity to rectify the situation. Looking forward to serving you better in the future. Wishing you a wonderful day!
- 8/26/20245/5Response from JC Penney8/26/2024Thank you for taking the time to rate us, Lila. We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback and look forward to welcoming you back on your next visit.
- 8/25/20241/5Response from JC Penney8/26/2024Hello Carlos, we are sorry to hear of your less than perfect shopping experience with us. We would like to assist you further with this matter. Please send us a private message on one of our social media platforms and explain your experience to us there. We look forward to hearing from you soon.
- 8/18/20245/5Response from JC Penney8/18/2024Thank you so much for your business and feedback, Andrea! If any of your friends or family need help, please let them know about us! Thank you for being a valued JCP customer and we look forward to seeing you again soon!
- 8/4/20241/5This place discriminates against handicapped people, normally every store has motorized scooters or at least wheelchairs for people who have walking issues or for their senior citizens shoppers. Not at this place, I feel like a class action lawsuit is needed.Response from JC Penney8/5/2024We are sorry to hear about your experience, David. We want to make things right for you. Please reach out to us at 1-800-322-1189 or chat with us so we can resolve this issue promptly.
- 7/20/20245/5Good sales prices and courteous workers.Response from JC Penney7/20/2024Awesome review Lynne! We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Thank you for being a valued JCP customer and stop back in soon!
- 7/11/20245/5Response from JC Penney7/12/2024Hello Terrance. Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us, and we hope that you will shop with us again soon.
- 7/8/20241/5So I just can't get in my head how I'm supposed to get or have a receipt for 2 pairs of jeans that were a gift. Why can't I exchange them for the right size. I'm not asking for money or a different product I just want the size needed. Talked with 2 ladies and the 1 made a call to someone who said as well that needed to have receipt to to the exchange. I won't ever nor will anyone in my family shop with JCpennys again. How Ridiculous..Response from JC Penney7/9/2024Hello Rebeka. We understand your frustration. Exchanging a gift for the right size should be a smooth process, and requiring a receipt when you don't have one can be disappointing. JCPenney's policy likely exists to prevent fraud, but it's clear it caused inconvenience in this situation. Please send us a private message on one of our social media platforms and explain your experience to us there. We look forward to hearing from you soon. Thank you for being a valued JCPenney customer.
- 7/6/20241/5Prices are off the roof! Plus their shoes selection is very poor!!!Response from JC Penney7/7/2024Hello Maribel, thank you for your feedback about our pricing and shoe selection. We understand that affordability and variety are important factors in your shopping experience. We apologize that our shoe selection wasn't to your liking. We're constantly reviewing customer feedback and purchase data to improve our product offerings. If you have any specific suggestions for shoe styles you'd like to see us carry, we'd be happy to hear them. We appreciate your willingness to share your thoughts. It helps us improve our selection and pricing strategies to better serve our customers.
Stores near The Marketplace
- OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 10:00 AM - 9:00 PMOPEN 10:00 AM - 8:00 PMOPEN 11:00 AM - 7:00 PM
- OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 9:00 PMOPEN 10:00 AM - 8:00 PMOPEN 11:00 AM - 7:00 PM7751 Towne Center PkwyPapillion
, NE 68046USSTORE:(402) 592-1825(402) 592-1825 - OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 10:00 AM - 8:00 PMOPEN 11:00 AM - 6:00 PM3202 Oakview DrOmaha
, NE 68144USSTORE:(402) 334-2470(402) 334-2470
