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JCPenney Greenville Mall Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 12:00 PM - 7:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 8:00 PM |
| Sat: | 11:00 AM - 8:00 PM |
| Sun: | 12:00 PM - 7:00 PM |
Store Services
Categories We Carry
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About JCPenney
Whatever you’re shopping for, the Greenville Mall JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Greenville, NC. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Greenville Mall, Greenville, NC JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Greenville, North Carolina
4.1/5(911 reviews)
- 4/27/20251/5Response from JC Penney4/28/2025Hello Ronnie. We are really disappointed to know about your experience with us. Please let us know what we can do better to make your experience worthy of 5-stars. We sincerely hope for an opportunity to serving you better in the future. Wishing you a wonderful day!
- 4/21/20255/5First trip to this location. Great sales and good selection. Normally purchase through website. Will purchase in store again.Response from JC Penney4/22/2025Hello Collins. Thank you for this five-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Enjoy a wonderful weekend, and we look forward to your next visit! 😊
- 4/10/20255/5Perfect, my daughter found exactly what she was looking for.Response from JC Penney4/11/2025We would not be able to grow and develop without feedback like yours, Michael. We are thrilled you had a great experience with us and hope to see you again soon.
- 3/28/20253/5Never have enough cashiers, wait time to check out is crazy.Response from JC Penney3/28/2025Hello Cindy. We sincerely apologize for the long wait times you experienced at checkout. We understand how frustrating it can be when there aren't enough cashiers available. Your feedback is important to us, and we will work on improving our staffing to ensure a smoother and quicker checkout process in the future. Thank you for bringing this to our attention, and we hope to provide you with a better experience next time.
- 3/14/20255/5Buy one get on 1/2 off LevisResponse from JC Penney3/15/2025Hello Matthew, thanks for noticing! We hope you took advantage of our Buy one get one 1/2 off Levis sale. We look forward to seeing you again soon.
- 3/8/20251/5Went to return something. There was a long line to checkout and only one checkout person but it looked like the returns counter was separate. After standing there for 5-10 minutes behind someone making a return, the clerk called out that there was only ONE line. By then the line was about 10 people longer than when I arrived.Response from JC Penney3/9/2025Hello there, thank you for taking the time to share your feedback about your return experience. We sincerely apologize for the confusion and long wait you encountered. We understand your frustration with the single checkout line, especially when it initially appeared there was a separate returns counter. We are actively reviewing our checkout and return procedures to improve efficiency and minimize wait times. Your feedback highlights the need for clearer signage and communication regarding our lines, and we will be addressing this immediately. We also recognize the need for more staff during peak hours to ensure a smoother experience for our customers. We value your business and appreciate your patience. We hope you will give us another opportunity to provide you with a more positive experience in the future.
- 1/19/20253/5Having one place to checkout was a bad idea. There is always a long line to pay. Plus, there isn't anyone to answer any questions you may have in housewares.Response from JC Penney1/19/2025Hello Shirley. Thank you for sharing your feedback with us. We apologize for the inconvenience caused by having a single checkout location and the long lines you experienced. We understand how frustrating it can be to wait in line, and we are actively looking into ways to improve our checkout process to make it more efficient for our customers. We also regret that there was no one available to assist you in the housewares department. Providing excellent customer service is a top priority for us, and we will address this issue with our team to ensure that staff are readily available to help with any questions you may have. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. We hope to provide you with a better shopping experience in the future.
- 1/16/20253/5Response from JC Penney1/16/2025Hi Teresa! We apologize for the inconvenience you have experienced. Please let us know how we can improve your experience. Your feedback is valuable to us. Thank you.
- 1/4/20255/5Great place to shop.Response from JC Penney1/6/2025Hello Bobby, we're thrilled to hear you think so! Thanks for the great feedback. We look forward to welcoming you back.
- 1/2/20255/5Response from JC Penney1/3/2025Hi Marcus, Thank you for taking the time to rate us. We are delighted to hear that you had a positive experience. Your feedback is valuable to us as we strive to continually improve our services. We look forward to making your next experience even better.
- 12/29/20244/5Lots of stock to choose from. Not many cashiers.Response from JC Penney12/30/2024Hello Mermaid, thank you for your feedback! We're glad you appreciate our wide selection of stock. We understand your point about the number of cashiers. We are actively working to improve checkout efficiency by optimizing staff scheduling during peak hours. We appreciate your patience and hope to provide a smoother checkout experience on your next visit.
- 12/24/20245/5A Shopping Adventure Worthy of Hollywood! If you’ve ever wondered what it feels like to step into a magical wardrobe and end up in a shopper’s paradise, just swing by JCPenney in Greenville, NC. It’s not just a store—it’s an experience. The moment I walked in, I was greeted by a heavenly scent that whispered, “Sale rack, this way.” The aisles were perfectly organized, as though they had been touched by the retail gods themselves. I came in for socks and left with a cart full of treasures I didn’t even know I needed—think fluffy towels, a chic blazer, and yes, a slow cooker on clearance. The staff? Oh, they’re the MVPs of the retail world. One associate, Sarah, might as well have been my personal stylist. She found me the perfect pair of jeans that made me feel like I could conquer the world—or at least the holiday dinner table. And the cashier? A wizard of discounts, applying coupons I didn’t even know I had! But the pièce de résistance? The Sephora section. Let’s just say I walked out glowing—literally—with a fabulous new highlighter that has strangers stopping me on the street. JCPenney in Greenville, NC, isn’t just a store—it’s a love story between you and your wallet. Go there. Find your bliss. And maybe bring a bigger car—you’ll need it for all the deals you won’t be able to resist!Response from JC Penney12/26/2024Wow! We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We want to invite you to shop with us on jcp.com as savings are literally just a click away! Have a great rest of your week and make sure to come back in-store or online if you need anything else. 😊
- 12/23/20241/5Was on the Greenville NC store for some last minute Christmas shopping. There were 2 registers open and a line of about 30 people. To be fair, some of the people on line were together, so it wasn't necessarily 30 individual sales. It took me 40 minutes to get checked out. Partly because there were only 2 cashiers, but also because the cashiers were having to answer questions about product for the customers. If there were associates actually working in the departments then the customers would have been able to find out everything they needed to know before trying to check out and thereby not holding everyone else up. Also, the cashiers were taking time to help people sign up for credit cards. I've worked retail, so I know that's something you do, but when there's only two cashiers and a ridulously long line, maybe a separate station needs to be set up. This is the reason why brick and mortar businesses are failing. This is not good customer service.Response from JC Penney12/23/2024Hello Melanie. We are really disappointed to know about your experience with us. We have great news; our planned store upgrades (in progress) include centralizing the checkout stations & using associate-assisted mobile technology to speed our customer checkout. We can't wait for you to experience these new store upgrades, innovations, & enhancements. Thank you for your patronage of JCPenney!
- 12/20/20242/5Greenville store is empty. As is the mall. Belk is ready for Christmas and full of people. Went for a JCP. Com return. Only three of eight cashiers or so open . The line was out onto the sales floor. On line experience better than store. My JCP card was opened in 1974. I will continue to shop online with great selection and prices. Just add additional cashiers at check-out and return . 😉Response from JC Penney12/21/2024Hello Rich. We sincerely apologize for the inconvenience you experienced during your recent visit to our Greenville store. We understand how frustrating it must have been to encounter long lines and limited cashier availability, especially during the busy holiday season. We appreciate your loyalty as a long-time JCPenney cardholder since 1974 and are glad to hear that you enjoy shopping online with us. We will address the staffing issue at our Greenville store to ensure that we have more cashiers available to assist customers promptly. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our in-store experience. If there is anything else we can do to assist you, please let us know.
- 12/20/20245/5Great place for jewelryResponse from JC Penney12/20/2024Thank you for taking the time to rate us, Gary. We are thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to welcoming you back on your next visit.
- 12/17/20241/5I’m in a line with 25 people being serviced by 3 check out people 8 days before Christmas. Folks aren’t leaving retailers for on line sales so much as retailers are chasing people to on line salesResponse from JC Penney12/19/2024Hello Van. We are disappointed to know that you had to wait for a long time. We have great news, our planned store upgrades (in progress) include centralizing the checkout stations & using associate-assisted mobile technology to speed our customer checkout. We can't wait for you to experience these new store upgrades, innovations, & enhancements. Thank you for your patronage of JCPenney!
- 12/3/20244/5It's at the mall, but it also has its own entrance.Response from JC Penney12/4/2024Hello David. Thank you for your feedback! We're glad you appreciate the convenience of our store's location. Having both a mall entrance and a separate entrance allows us to better serve our customers, providing easy access no matter where you're coming from. We look forward to welcoming you back soon!
- 12/2/20244/5Response from JC Penney12/3/2024Hello Virginia. Thank you for the 4-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 12/1/20245/5Response from JC Penney12/2/2024Thank you, Kimberly, for taking the time to rate us. We are thrilled that you had a positive experience and were able to score great items at the sale. We look forward to your next visit!
- 11/28/20245/5Response from JC Penney11/29/2024Hi Ryan! Thank you for taking the time to rate us. We appreciate your feedback and are delighted to hear that you had a positive experience with us. We can't wait to welcome you back for your next visit!
- 11/23/20243/5Response from JC Penney11/24/2024Hello Trell. Thank you for the 3-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us, and we hope that you will shop with us again soon.
- 11/16/20241/5The centralized check out is not working. Only 3 associates checking out folks with a long line. I was there to pick up an online order and was told to go to end of line. There needs to be separate area for people picking up online orders. Then, after going back to car, I realized I only had half of my order. I had to leave and hate to go back and wait in line again. Tried to call but cannot get anyone on phone. I am sad this store has gone down hill to the point I do not want to shop there🙁Response from JC Penney11/16/2024Hello Kristal. We are truly sorry for the inconvenience and frustration you experienced during your recent visit to our store. We understand that the long wait times and the issues with our centralized checkout system were unacceptable, especially when you were just trying to pick up an online order. Your feedback about the need for a separate area for online order pickups is very helpful, and we are looking into ways to improve this process. Additionally, we apologize for the incomplete order and the difficulty you had reaching us by phone. We are addressing these issues to ensure better service in the future. Please accept our sincere apologies for the inconvenience caused. We value your business and are committed to making the necessary improvements to provide a better shopping experience. If there is anything we can do to make this right, please let us know. Thank you for bringing this to our attention.
- 11/15/20245/5Response from JC Penney11/16/2024Hello Devion, thank you for the five-star rating. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 11/11/20242/5Terrible staff in store. Very slow and unhelpfulResponse from JC Penney11/12/2024Hi Theresa, we apologize that your recent experience at our store did not meet your expectations. We understand how frustrating it can be to encounter slow or unhelpful service. We will address this issue internally and take steps to improve our customer service. Your feedback is valuable to us as we strive to provide a positive shopping experience for all our customers. We hope you will give us another chance to provide you with better service.
- 11/3/20245/5Came today to get Messi Fragrance and the associate at the centralized area was very helpful with checking me out and getting assitance from the lady at the Fine Jewlery area to get the security tags off. Just an overall excellent customer service experience today.Response from JC Penney11/4/2024Wow! Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon! 😊
Stores near Greenville Mall
- OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 12:00 PM - 6:00 PM607 N Berkeley BlvdGoldsboro
, NC 27534USSTORE:(919) 778-4800(919) 778-4800 - OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 12:00 PM - 6:00 PM1100 Wesleyan BlvdRocky Mount
, NC 27804USSTORE:(252) 972-6800(252) 972-6800
